Stretch Your Benefit Dollars
This plan includes the First Health Network, which provides access to approximately 5,000 hospitals and over 550,000 doctors and health care professionals across all 50 states and the District of Columbia.
How Do I Locate a Doctor?
Enrolled members are encouraged to visit providers in the networks listed in order to maximize their benefit dollars. To find a participating provider or verify your current medical provider is in-network, please call or visit the network websites referenced on this page.
Prescription Drug Network
Caremark has a national network with over 65,000 pharmacy locations nationwide. Nearly all the chain drug stores and more than 20,000 independent pharmacies are in the Caremark network. To locate a pharmacy, contact Caremark at 1-888-963-7290 or visit www.caremark.com.
Do I have to go to an in-network provider?
It is not required that you go to an in-network provider. If you choose a provider who participates in the PPO network, you receive two key advantages:
- PPO discount for all services.
- The provider will file the claim to the plan.
Essential StaffCARE Plan
- First Health Network
Do not contact the above Networks for questions regarding your medical benefits. All medical benefit questions should be directed to the Member Services line at 1-866-798-0803.
When should I expect an ID card?
ID cards will be mailed as soon as your enrollment form is processed. You should receive your ID card within 10 business days of your effective date.
Member ID Cards
An ID card and confirmation of coverage letter will be mailed to your home address. If you do not receive these documents within 10 business days of your effective date, or have a change of address, please contact Customer Service at 1-866-798-0803. Present your ID card to the provider at the time of service. These ID cards are used for identification purposes and providers use them to verify eligibility status.